Broadband Reaches 10,000 Customers

BrightRidge Broadband celebrates adding our 10,000th customer this month!

Thank you for trusting us to be your provider of choice. We are excited to see that BrightRidge Broadband was recently recognized as the winner of the Johnson City Press’ 2022 Best Internet Provider!

Countering Inflation:

In a time of economic challenges, with inflation impacting so many products that we all purchase, BrightRidge is pleased to announce that our Broadband prices are not increasing and we are actually providing more product for the same cost! Our previous residential 200Mb/200Mb Internet service was bumped to 300Mb/300Mb and our 500Mb/500Mb Internet product to 600Mb/600Mb. We hope that announcement made your holidays more enjoyable and empowers you to do more in 2023. BrightRidge continues to be your only internet choice with symmetrical speeds (download and upload equal). The competitors hide their upload values which typically equal only 3% of the speed that BrightRidge provides. With superior products, lower prices, local support, no contracts, no usage limit, and free in-home installations; how can you afford not to switch to BrightRidge?

Status of broadband deployment:

The fiber build resulting from the partnership between the City of Johnson City and BrightRidge is proceeding according to our project schedule. The map shows the progress in our Phase 5 and eastern Phase 7 build areas with the green shading indicating completion and the yellow shading pending construction. The current build out is for locations that have overhead utility lines. We are 85% complete with the fiber broadband deployment in this section, with over 5,900 homes and businesses that can sign up for our broadband services now. Watch your mailbox for the “Available Now” announcement for your address!

Once the Phase-5 area is completed in January, we will be relocating our construction crews to build Phase 6. This includes the areas with overhead utility lines from the “I-26/N Roan St” intersection north to Piney Flats. We anticipate completion of this section by June 30, 2023.

Additional fiber expansions in Washington County:

The BrightRidge Board of Directors approved allocating funds from the current Fiscal Year 2023 budget to extend fiber broadband services to an additional 387 homes and businesses in the Fall Branch community. Estimated network completion is targeted for March of 2023. Watch your mailbox for the “Available Now” announcement for your address!
With the opportunity to build on the fiber network infrastructure established by the “2020 TN ECD” Broadband grant (which extended free public Wi-Fi to the Washington County Schools), BrightRidge has been able to offer broadband to 841 additional customers in the Bowmantown, Ford Creek, Walkers Bend, and Fall Branch communities.

BrightRidge SmartHome:

Easily Manage Your Wi-Fi network and connect devices from your smartphone. With Brighridge SmartHome you can enable Wi-Fi for your guests, set parental controls, and set prioritization of devices – all with secure protection from malware and viruses.