BrightRidge SmartHome
In-Home Managed WiFi Support Service Plus

It’s a revolutionary personalized service providing safe, fast, reliable internet that covers your whole home. Managed from the BrightRidge SmartHome App and powered by the BrightRidge GigaSpire BLAST Ultimate WiFi, with WiFi 6.

*Managed WiFi service is only available to BrightRidge Broadband customers who have a BrightRidge Broadband router.

Cutting Edge WiFi

One app to rule them all. Powerful industry leading WiFi 6 connects everything from uninterrupted surfing, streaming, and more.

Control in the Palm of Your Hand

Set up your Ultimate Wi-Fi system with minimal support. Customize settings across all connected devices, applications, family members, and rooms.

fully managed

Adding ProtectIQ+ to your managed WiFi lets you enjoy a stress-free experience with enhanced parental controls, network security, and prioritized devices.

BrightRidge SmartHome
In-Home Managed WiFi Support Service Plus

It’s a revolutionary personalized service providing safe, fast, reliable internet that covers your whole home. Managed from the BrightRidge SmartHome App and powered by the BrightRidge GigaSpire BLAST Ultimate WiFi, with WiFi 6.

*Services only available to customers who have Managed WiFi through BrightRidge Broadband.

Cutting Edge WiFi

Powerful industry leading Wi-Fi 6 connects everything from uninterrupted surfing, streaming, and more.

Control in the Palm of Your Hand

Set up your Ultimate Wi-Fi system with minimal support. Customize settings across all connected devices, applications, family members, and rooms to create your own ultimate experience.​

fully managed

It’s peace of mind delivered. Enjoy a stress-free and worry-free experience. GigaSpire BLAST WiFi is managed by BrightRidge SmartHome – reliability you can count on.

Complete Home Coverage

Give your home an upgrade with a signal in every room, strong connections on all your devices, and increased speeds for faster online activity.

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Faster Speeds

Up to 40% faster experiences when you connect Wi-Fi 6-enabled devices to the GigaSpire BLAST

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Built for the modern home

Connect 100+ wireless devices without affecting your network

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Improved Battery Life for your Devices

Notifications when devices are on standby, matching connection needs so Wi-Fi won’t drain battery.

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No More Lag

Smooth streaming, faster downloads, improved gaming and clearer video conferencing.

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Eliminate Dead Spots

Receive whole home coverage in the entire house, not just a few select areas.

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No More Bandwidth Wars

Helps prioritize connections to ensure smoother experience for all devices.

Extend your home’s Wi-Fi coverage for only $2.99 a month
with our compact range extender.

BRIGHTRIDGE SMARTHOME
In-Home Managed WiFi SUPPORT SERVICE PLUS

Take command of your connected home with BrightRidge SmartHome

  • Easy Set Up

    Get up and running quickly. Simple in-app guidance helps to set up everything in the home and add future services that meet your lifestyle.​​

  • Real-time Alerts

    Receive timely and helpful messages and alerts to know of any issues and provide offers and services that can enhance subscriber experience. ​​

  • Secure and Reliable

    Built with security in mind, with CommandIQ trust that your home network is secure and reliable.

  • Monitor Performance

    Test your internet speed by running a bandwidth check. Keep tabs on your network’s connected devices to monitor signal strength and usage.

  • Guest Network

    Add a guest network at anytime and keep your main Wi-Fi network and data safe. Set a duration and even text the Wi-Fi network name and password to your visitors.

  • User Profiles

    Create User profiles to assign devices to people in your home network. This allows you to monitor the device, usage, and set basic parental controls.

  • Network Map

    Prioritize Wi-Fi in a specific area of your home by temporarily pausing Internet access to devices in other areas.

  • Basic Parental Controls

    Manage your child’s internet use by setting time limits or shutting off internet access to all devices under their profile.

Download the BrightRidge SmartHome app on the Apple App Store  Download the BrightRidge SmartHome app on the Google Play Store

Looking for more information?

Click here to view our product guide and how-to videos.

FOR $6.99 PER MONTH, TAKE ADVANTAGE OF EVEN MORE FROM BRIGHTRIDGE SMARTHOME BY ADDING PROTECTIQ+ TO YOUR MANAGED WI-FI PRODUCT.

Learn more with Managed WiFi FAQ’s

You are not required to lease a wireless router for High-Speed Internet service; however, you are required to use a BrightRidge router, in order to participate in the Managed Wi-Fi service. This makes technical support and onsite assistance much more effective and timely. Due to the cost of the wireless router, a deposit of $50.00 may be required depending on your credit score. If you decide to discontinue broadband services with BrightRidge, the leased BrightRidge router, and power supply cords for the router and range extender, must be returned. If not returned, a $100.00 fee will be applied to your account.

Yes, you must have one of BrightRidge internet services at your home, in order to enroll in the Managed Wi-Fi service.

BrightRidge Managed WiFi is available for $9.99 per month, bundled into eligible customers’ WiFi costs. Click here for a complete list of internet speeds and pricing.

Yes, please call (423) 952-5000 to cancel your Managed Wi-Fi service. This service is month-to-month with no contract term commitment.

To ensure optimal performance of internet access, your network devices must have the capability to support the speed of the product(s) purchased.

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