BrightRidge SmartHome ProtectIQ+

Stay in control of your network with enhanced parental controls, network level security, and device prioritization. Upgrade your Managed WiFi with ProtectIQ+ for $6.99 a month and access additional features in your BrightRidge SmartHome app.

*Services only available to customers who have Managed WiFi and ProtectIQ+ through BrightRidge Broadband.

You Set The Boundaries

Take control of your family’s internet experience with enhanced parental controls, allowing you to manage online access and ensure a safe environment.

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Network Level Security

Enjoy peace of mind with our innovative solution to keep your network and privacy protected against cyber threats.

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Control in the Palm of Your Hand

Easily enable WiFi for your guests, set parental controls, and set prioritization of devices – all with secure protection from malware and viruses –  all from BrightRidge SmartHome.

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Ultimate WiFi.
Superior Protection.

Great WiFi should not have to come at the expense of your safety and privacy.

ProtectIQ+ provides device protection against viruses, malware and attacks.

ProtectIQ+ is a network level security service protecting every device connected to your WiFi. 

Create Personalized Experiences with Enhanced Parental Controls to manage screen time, content, and access – all from the app.

You set the boundaries. We help you keep them.

Want to see it in action? Click here to see set up videos.

Check Usage

Review web, app, and online usage by profile for an overview of where your child is spending time

Create Profiles

Assign devices to each person in your home for a tailored internet experience for every user

Prioritize Bandwidth

Prioritize the devices and activities that matter most in your home so you never have to suffer with buffer

Filter Content

Restrict or allow entire categories of the internet, like specific apps or individual websites

Create Balance

Turn off or pause WiFi, create bedtime schedules, and manage screen time to maintain a harmonious home

Set Time Limits

Decide which devices should be offline, by profile

Make sure what’s outside of your network stays there.

You have locks on every door and window. But not on your network?

As viruses and malware become increasingly sophisticated, your network requires an equally innovative solution. We protect your privacy and give you control over your information. That’s why we include security protection to protect you and anyone else who uses the internet in your home.

Want to see it in action? Click here to see how it works.

Protect

All traffic that passes through your network is scanned, blocking viruses before you encounter them on your network.

Prevent Intrusion

Using our intrusion prevention system, we prevent cyber criminals from accessing your network, keeping your sensitive information secure.

Block Malicious Websites

We analyze the data from thousands of malicious sites. Phishing, hijacking, spyware, hardware, and malware sites are automatically blocked.

Stay Up to Date

The ProtectIQ+ dashboard in your app alerts you with network protection.

Privacy

Unlike other providers, we never sell our customer’s private information.

You have full control of your connected home with the ability to monitor network traffic, prioritize device usage and set parental controls with a simple tap of a button.

Learn More with ProtectIQ+ FAQ’s

ProtectIQ+ is an additional service to add on to your Managed WiFi for $6.99 per month. Both services are accessed through the BrightRidge SmartHome app.

You are not required to lease a wireless router for High-Speed Internet service (Fixed Wireless or Fiber Optic), however, you are required to use a BrightRidge router, in order to participate in the Managed Wi-Fi service. This makes technical support and onsite assistance much more effective and timely. Due to the cost of the wireless router, a deposit of $50.00 may be required depending on your credit score. If you decide to discontinue broadband services with BrightRidge, the leased BrightRidge router, and power supply cords for the router and range extender, must be returned. If not returned, a $100.00 fee will be applied to your account.

Yes, you must have one of BrightRidge internet services at your home, in order to enroll in the Managed Wi-Fi service.

Yes, please call (423) 952-5000 to cancel your Managed Wi-Fi service. This service is month-to-month with no contract term commitment.

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